Is Your Team Wired with Empathy? www.dianapriceassociates.com

“Emotionally Feel Your Customers Pain”  www.dianapriceassociates.com Compassion is Empathy  E    Experience their pain M   Mold, sculpt, form your feelings P    Put yourself in their place A    Act, do whatever it takes T    Treat each customer with pleasure H    Heart, you have to come from the heart Y    You…

Continue Reading →

Relationships are your Principal Capital Resource Part 2 www.dianapriceassociates.com

Relationships Are Your Principal Capital Resource Part 2 www.dianapriceassociates.com What’s one of the largest expenses in your business? Acquiring new customers, right?  So what’s your focus? Take a good look inside of your organization, check out your internal customers, and then ask yourself: Who’s on your team?   Your internal team is the first impression…

Continue Reading →

Relationships are your Principal Capital Resource Part 1 www.dianapriceassociates.com

Relationships are your Principal Capital Resource  www.dianapriceassociates.com Your relationships are the principal capital resource that you have in your business.  Value your customer and employee relationships.   Create more return on your investment by serving customers with Spicy Service Interactions.   When you understand that the culture of service leadership is changing and it requires a…

Continue Reading →

Don’t Miss Diana Price’s Radio Show featuring Maria Simone posted by www.dianapriceassociates.com

Diana Price and Associates Radio Show features Maria Simone www.dianapriceassociates.com Today, Diana Price, President Diana Price and Associates will talk with Maria Simone the Passion to Prosperity Diva who creates spiritually rewarding, financially abundant businesses,  Saturday, December 01, 2012,  2012  at 3:00pm  www.KCLAFM.com;   323.461.6675 to listen on your cell phone. Diana Price & Associates…

Continue Reading →

Stop Kicking the Customer Experience Around Like a Soccer Ball www.dianapriceassociates.com

Stop Taking Customer Experiences for Granted and Kicking it Around Like a Soccer Ball.  posted by www.dianapriceassociates.com Businesses must make a commitment to treat people well, no matter what.   It requires a commitment from everyone in the organization, every department working together. Leaders must declare customer engagement as a top priority, take action, provide training…

Continue Reading →

Diana Price and Associates Radio Show features Maria Simone www.dianapriceassociates.com

Diana Price and Associates Radio Show features Maria Simone posted by www.dianapriceassociates.com Diana Price, President Diana Price and Associates will talk with Maria Simone the Passion to Prosperity Diva who creates spiritually rewarding, financially abundant businesses,  Saturday, December 01, 2012,  2012  at 3:00pm  www.KCLAFM.com;   323.461.6675 to listen on your cell phone. Diana Price & Associates…

Continue Reading →

Infographic What You Should Know About Customer Loyalty www.dianapriceassociates.com

Infographic Customer Loyalty1  posted by www.dianapriceassociates.com Explore how we can help you get your customer experience and employee engagement right and keep you moving forward. Email:  info@dianapriceassociates.com or call  866.631.7500. Visit our website www.dianapriceassociates.com to see how we can help. Copyright (c) 2012 Diana Price & Associates All Rights Reserved

Continue Reading →

Infographic What You Must Know about the Customer Experience www.dianapriceassociates.com

Getting It Right posted by www.dianapriceassociates.com Explore how we can help you get your customer experience and employee engagement right and keep you moving forward. Email:  info@dianapriceassociates.com or call  866.631.7500. Visit our website www.dianapriceassociates.com to see how we can help.

Continue Reading →

Be All That You Can Be Tip #9 www.dianapriceassociates.com

Be All That You Can Be Tip #9  www.dianapriceassociates.com The Ninth of 9 Tips for Turning your Business from Mediocre to Magnificent Go for the Ritz Carlton affect. Your goal for your company must be to establish an environment of world-class customer service. Horst Schulze, one of the early COO’s of the Ritz Carlton coined…

Continue Reading →

Customer Satisfaction Results Not Exactly What You Expected? by www.dianapriceassociates.com

Customer Satisfaction Results Not Exactly What You Expected? posted by www.dianapriceassociates.com The customer interaction is the lifeblood of your business.  Our customer Service Check Up is designed to create direction for your business and help you explode your earning potential.  We will do a Customer Service Assessment and Customize an Action Plan to turn up…

Continue Reading →